FAQs

Eco Health Therapy FAQs - Austin, Texas Area

Cost of Therapy when Private Pay Rates (out-of-pocket)?

Private Pay simply means you are paying out of pocket and not using insurance. Private Pay rates vary some by therapist, but all are competitive. For those who are having financial difficulties, we may be able to work with you and provide a discounted private pay rate. 

Insurance Benefits / Update:

Currently we do accept multiple forms of insurance. Also note that if we are out of network for your insurance we can help you get reimbursed from your insurer with the appropriate forms and information.

Currently:

 

  • Aetna
  • Tricare East, certified provider
  • United Health, Optum, in-network provider
  • moda Health, in-netword provider

 

In addition, Due to the COVID 19 outbreak, most insurance programs are offering a limited time tele-health benefit covering a majority if not all of your treatment costs.

Do you offer online services?

Yes, We offer In Office and Tele - Health Counselling Outpatient Services.
About Tele-Health Therapy About In-Office Therapy

What can I expect in a therapy session?

During sessions you are expected to talk about the primary concerns and issues in your life. A session lasts 55-60 minutes, but some people request longer sessions. Usually weekly sessions are best. Some people who are in crisis or extreme distress need more than one session per week, at least until the crisis passes.

During the time between sessions it is beneficial to think about and process what was discussed. At times, you may be asked to take certain actions outside of the therapy sessions, such as reading a relevant book or keeping records. For therapy to “work,” you must be an active participant, both in and outside of the therapy sessions.

Why do people seek therapy?

People come into therapy for many reasons. Some need to respond to unexpected changes in their lives, while others seek self-exploration and personal growth. When coping skills are overwhelmed by guilt, doubt, shame, anxiety, or despair, therapy can help.

Therapy can provide support, problem-solving skills, build resilience and enhanced coping for issues such as depression, anxiety, lack of confidence, relationship troubles, unresolved childhood issues, bereavement, spiritual conflicts, stress management, body image issues, and creative blocks.

Through therapy we can learn why we think the way we think, feel the way we feel, and why we do the things we do. We can then take action to change the negative patterns of thought and actions that are impacting our lives. People seeking psychotherapy are willing to take responsibility for their actions, work towards self-change and create greater awareness in their lives.

Do you offer a free initial consultation?

Yes, we offer a free phone consultation with a licensed clinical professional. The consultation is generally 15 minutes. 

How do I make an appointment? 

You can call, email us, and/or use the Contact Button below to make your first appointment.

Do you accept insurance? How does insurance work?

Yes, we accept some insurances, please check with us to see if we have added your insurance. There is a confusing array of insurance arrangements. The first thing you should do is check with your insurance carrier. Check your coverage carefully and find the answers to the following questions:
  • Do I have mental health benefits?
  • What is my deductible, and has it been met?
  • How many sessions per calendar year does my plan cover?
  • How much do you pay for an out-of-net provider?
  • Is there a limitation on how much you will pay per session?
  • Is primary care physician approval required?

Is counseling/ therapy confidential?

In general, the law protects the confidentiality of all communications between a client and a psychotherapist. Information is not disclosed without written permission. However, there are a few exceptions to this rule. Exceptions include:

Suspected child abuse or dependent adult or elder abuse. The therapist is required by law to report this to the appropriate authorities immediately.

If a client intends to harm himself or herself. The therapist will make every effort to enlist their cooperation in insuring their safety. If they do not cooperate, further measures may be taken without their permission in order to ensure their safety.

Where are you located?

How do I cancel an appointment?

You just need to email or call your therapist. We suggest emailing them so it’s easier to plan for rescheduling. Just a reminder but Eco-Health Therapy does have a 24 hour cancellation policy. You can call them or email them.

Do you provide Dialectical Behavior Therapy (DBT) services?

Yes, however we would have to schedule a free 15 min consult to see which specialist is best for your care.
About DBT

Do you provide Eye Movement Desensitization and Reprocessing (EMDR) therapy services ?

Yes, we have experts in EMDR, however we would have to schedule a free 15 min consult to see which specialist is best for your care. 
About EMDR
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